At MOBOX, the storage comes to you and you can be assured, when you keep your belongings at one of our Storage Centres, they will always be safe and treated with care.
MOBOX Storage Centres are clean, safe and dry. MOBOX also has 5 convenient and secure locations within the Greater Victoria Area.
The Adams Storage Group is a locally owned & operated business and has been serving Victoria for over 30 years. Adams Storage has repeatedly won Best in the City and just this year, won Best Storage in Westshore. You can trust us, the largest storage provider in Victoria, to look after your valuables.
Can I fit multiple containers in my driveway/yard?
MOBOX is able to deliver two MINI, STANDARD or MID MOs at a time. Or one BIG or MEGA MO at a time. We can also bring you as many units as you require, or can fit at your location.
I don’t know where I’m moving yet. How can MoBox help me?
MOBOX is perfect for those in this situation. We can pick up and store your goods until you know when and where you will need them. One month or 100 years, just let MOBOX know when you’re ready for your container(s) to be delivered and we will make it happen.
Do you pick up and deliver on weekends?
MOBOX Royal Oak is open 7 days a week and Sidney Mobox is open Mon-Sat. This helps us to fulfill our goal in accomodating each and every customer. We will try, with all our MOBOX MIGHT to make it your move happen for you.
Are MOBOX containers secure, mold-free and weatherproof?
You bet they are! The MOBOX is a custom designed shipping container, lockable and made of metal for security. Each unit is insulated and ventilated to prevent mold and mildew. With double doors that seal to keep water and rats/vermin out of your valuables.
How much does it cost to rent a MOBOX Storage container?
Presently MOBOX Storage is offering 5 different sized containers: MINI, STANDARD, MID, BIG and MEGA MO (Prices Vary). Just click on the pricing tab at the top of your screen to find the cost of your container rental.
Also, don’t forget to click our delivery area tab to help explain the costs of delivery for your MOBOX. We deliver throughout the Greater Victoria Area.
For an exact cost, please call us, or fill out our online quote form, and we will be pleased to respond in a timely fashion.
Quotes for long distance moves will require calling one of our long distance moving specialists. Please phone us directly and let us help you with your long distance move or any other specific questions you may have. 250-896-6269
How do I schedule or reschedule container pick up or delivery?
You can schedule pick up or delivery by calling us locally at:
250-89-MOBOX or call Toll Free at 1-855-MY-MOBOX
When will my MOBOX container(s) be delivered?
Your estimated delivery time will be available before 5 PM the evening before your scheduled delivery. Please understand that the 3-hour window is an estimated time frame, not a guarantee. Occasionally, there are factors that may impact your scheduled delivery, such as weather or traffic. Your container(s) may be delivered anytime after 9 AM, and deliveries may continue into the evening hours.
Do I have to be there when you deliver my MOBOX container(s)?
Delivery can be made even if you are not available. Just be sure you provide specific delivery and placement instructions at the time you place your order.
Also, note that it is a requirement that your contract is signed before the date of delivery. Simply stop in at one of our Adams MOBOX facilities or allow us to e-mail your rental agreement directly to you.
Can I access my MOBOX container while it is in storage?
Absolutely! In order to access your container at one of our MOBOX Storage Centres, you will need to call at least 24-hours in advance. This will ensure we have your storage unit ready for you when you need it. You can do this by giving us call and we’ll be happy to schedule access for you.
If I have to reschedule my order, what do I do?
Just give us a call 24 hours or more before your scheduled delivery time and we can reschedule your delivery without extra fees. If 24 hours notice is not given directly to a Mobox agent, a service fee will be applied to your delivery.
If I have to cancel my order do I get my money back?
Local orders – We charge the initial delivery fee and 1st months rent up to one day in advance of delivery. If you need to cancel, you can do so by calling MOBOX Storage by 4 pm local time, two days before your scheduled delivery. Failure to do so may result in a cancellation fee.
Long distance orders – There is no cancellation fee as long as you call before 4 pm local time, 4 days before the initial delivery. If you follow these guidline all charges will be refunded back to you. If you cancel for after this deadline, you will be refunded for all charges except your deposit.
*Note: When canceling your order you must call and speak to an agent. Email and/or voicemail notifications cannot be accepted.